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Our professional services team is comprised of skilled accounting and technology professionals from a variety of business and educational backgrounds. Our team has an impressive list of credentials and a proven track record for delivering optimal service and support to clients. We can show you how to keep your systems and applications running at optimal levels, making you and your business more productive.
BAASS provides professional support services for software solutions we represent, including:
BAASS now offers technical support through the following methods:
Telephone
Many support issues can be resolved quickly over the telephone during business hours: 8:30am - 5:00pm.
Our BAASS toll-free support line is available at: 1-877-462-3648
Remote Connection
As an alternative to onsite support, a BAASS consultant or technician can connect to your computer without physically being present at your office. This can be done using remote connection software in a secure environment with your permission. To access our remote support page click here; remote support
Onsite Support
For those support issues that require a BAASS consultant to work on your system, we can have one of our professionals come to your office to remedy the problem. Schedule an onsite appointment with BAASS by contacting us via phone, fax, or e-mail
Email Support
If your support question involves more detail than can be disseminated over the phone or fax, email BAASS at: support@baass.com
Fax
If you are receiving error messages, you can print and fax the errors directly to BAASS at:
- Thornhill (905) 660-3823
- Toronto (416) 410-5753
- Burlington (905) 634-9100
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