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Finding and attracting the right mix of customers for each product and service that a company offers can be difficult, when competitors actively seek to acquire those same customers. Providing exceptional service to high-value customers from a simple account balance inquiry to the careful handling of a dissatisfied customer, even managing the back-office aspects of a customer transaction is critical to ensuring a sustainable competitive difference for your company. Engaging customers upfront, providing strong customer care support, and maintaining the customer relationship creates a stronger bond of emotive loyalty between the customer and the company and with it, a more reliable and sustained stream of revenue and profit.
Join BAASS for an interactive CRM Roundtable discussion where we will look at CRM for Customer Care. The roundtables will feature two platforms the Microsoft Dynamics CRM and the SageCRM.
Register Now:
CRM for Customer Care - Microsoft Dynamics CRM
Wednesday, August 18, 2010 - 12:00 EDT - 1:00 EDT
CRM for Customer Care -SageCRM
Thursday, August 19, 2010 - 12:00 EDT - 1:00 EDT
You can also register by phone; 1.888.650.5544 x4 or by email to isyed@baass.com |
