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The first contact between you and a customer can be the moment you win, or lose their business. If enquiries aren't tracked and managed properly, great leads can turn intowasted opportunities. Using the right systems and software can change everything!
A Customer Relationship Management (CRM) solution is a communication management system providing enterprise-wide access to vital customer information - anytime, anywhere. With a CRM solution, you can better manage your business by integrating marketing, internal sales, customer care, andquality assuranceinformation.
When your company chooses to implement a customer relationship management (CRM) system, it's taking a dramatic step forward in customer commitment. Since customers drive your business, you're leaping ahead in your ability to generate and manage revenue too.
Join us for an informative and exciting online CRM Roundtable discussion on Thursday June 3, 2010 at12:00 pm EDT.
Our presenter Kevin Hollis, Vice President of Business Development at BAASS, will bring his extensive knowledge of CRM and industry expertise to life in this interactive online roundtable discussion.
The focus of the discussion will be on sales force automation.
- Pipeline Management - Manage and analyze your pipeline with real-time, easy-to-use dashboards
- Sales Forecasting - Profit from a new level of control and predictability and plan your operations with confidence
- Reporting - Create point-and-click reports and graphs for on-the-spot analysis and decision-making
- Territory Management - Administer and change sales territories in the system
- Account Management - Identify and recruit new clients and resell to existing ones
- Opportunity Management - Manage all key opportunity data for maximum sales productivity and effectiveness
Whitepaper: The Winning Strategy in a Challenging Economy.
As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock of the economic conditions. In a growth economy, businesses typically work hard to expand their customer base and spend aggressively to stoke the growth engine.
When money is tight however, existing customer relationships grow in importance as organizations seek a cost-effective way to nurture business expansion. And while there is no magic pill or panacea, customer relationship management (CRM) solutions can provide the foundation for sustainable growth and enable organizations to survive and thrive in these uncertain times.
You can also register by phone; 1.888.650.5544 x4 or by email to isyed@baass.com |