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Sent: May 2010
BAASS is certainly exceeding my expectations here. He's great, and has made this transition of ours seamless! Daniell Minckler
Sent: March 2010
Marianne ran her pdf printing processes without issue or workstation restarts today….this is very good news, hopefully we have a resolution, thanks for your help!
Nancie Calder IT Consultant
Sent: March 2010
Thanks for your help. The speed of the application has improved substantially. That was a big surprise.
Bruce Braithwaite
Sent: December 2009
Just want to say thank you for all your help to setup this for us. Excellent service!
Benjamin V. Villanueva
Sent: June 2009
Thanks for all your help - we very much appreciate you...
Dawn Downes Marketing Lead Generation & Client Acquisition
Sent: June 2009
A glowing assessment was given – you should be knighted soon…….
Christa K. Lake BBA, CMA - Chief Financial Officer .
Sent: May 2009
Thanks again for the outstanding help & support that you have given me & Sulcabrush!
Bella Soares - Office Manager
Sent: March 2009
I have used your help desk on two occasions.. The phone experience was the best in that I had been jerked around for months.. and your team fixed it in an hour while I was on the phone, the fellow took ownership of my account and diarized to call back and do some routine maintenance this month. The fix to the other issue was quick… There is no question where I will seek help in future! I would not have guessed phone support could be so good.
Barb Cromb
Sent: January 2009
I am always amazed at the level of customer service you offer.
Louise Bellamy Office/Financial Coordinator
Sent: November 2008
The third time was "the charm". We had hardware issues with a new server we ordered from Dell and the run around that goes with returning a defective product. BAASS was, in short, amazing. I plan on writing a letter to BAASS recognizing that fact.
Mark Woodhouse Director of Finance
Sent: November 2008
"I wanted to thank you for having your consultant come out and speak with us. I think that he cleared up a great number of items and showed us the direction we should be going. Additionally, he made an extremely good impression on everyone involved. I look forward to working with him in the future."
Darren Deering
Sent: November 2008
"BAASS truly is the gold standard for our channel! Please keep up the good work and let me know if there is anything else I can do to help.”
David Lahey Vice President Sales Sage Accpac
Sent: October 2008
Thanks BAASS for organizing such a nice conference we learnt a lot from this conference and looking forward to see such events again.
Mir Sarafat Ali Senior Finance & Accounts Coordinator
Sent: October 2008
"First congratulations for the excellent Accpac Live 08 user conference yesterday, it was very helpful for the end user to understand and connect the product with the operations side of the business. I found the Accpac Financial, Operations and specially CRM Customer Care and Sales Force Automation were tremendously helpful for me to identify with the Almat project at hand."
Olinda Gonzalez Manager of Accounting
Sent: October 2008
Thank you for inviting me to the conference. Baass should be proud of putting on such an informative and professional event!
Kim Wallace
Sent: October 2008
The conference that BAASS presented yesterday was top notch.
Jay Yates, Controller
Sent: October 2008
I'm very pleased with BAASS' service. BAASS not only is my Consultant here at CMHA, Niagara but when investigating an upgrade from Simply Accounting to AccPac for another client, I didn't hesitate to call her in for the work."
Rick Avakian
Sent: October 2008
I’m looking forward to continuing to work with you and the BAASS team, and hope to see you at the next Accpac Users Group meeting!
Liz Powell Coordinator of Financial Services
Sent: September 2008
I got to experience first hand today what I’ve been hearing about for the longest time! You all are truly a great bunch of folks to work with!
Joyce Lafleur
Sent: September 2008
Thanks for your support over the last few days. It is good to know we can rely on you when things don't go the way they should. It is a pleasure working with you.
Bob Deans
Sent: September 2008
We appreciate BAASS's commitment to providing an excellent customer experience.
David Lahey Vice President, Sales Sage Accpac
Sent: August 2008
Thanks for all your help with the project,.... We are very pleased!
Jane Virro Director of Finance and Administration
Sent: August 2008
BAASS was excellent in resolving our technical issue in a timely manner the other day.
Jean-Paul Blago, Controller .
Sent: April 2008
Thank you for the commitment you have made to the start up of the Accpac software and the integration to our other software services our business services. Your work with our key people on the project has been very professional in all regards, but it goes beyond that as your pleasant and cordial manner with our staff an overall challenging but pleasant experience.
Bernard Collins, CCS, President
Sent: February 2008
Thank you for an excellent training. . .
Hardy Brar
Sent: February 2008
The salesperson at BAASS contacted me promptly. The level of professionalism and courtesy shown to understand our business needs were outstanding.
Rob Hanson, Chief Information Officer
Sent: January 2008
BAASS Business Solutions Inc. has handled all endeavours with a strong customer focus. The experience and advice of BAASS assisted in creating value within WinMagic’s Accounting Department. We look forward to working with BAASS on future projects.
Jean - Paul Blago, Controller .
Sent: January 2008
Keep up the good work!
Paul Wylie
Sent: March 2007
I am writing this letter to tell you how pleased I am with the services of BAASS Business Solutions Inc...
Janet Bryan
Sent: December 2006
We look forward to many years of mutually a rewarding relationship.
Mehrun Kassam
Sent: November 2006
May we take this opportunity to thank you for your support, commitment, and hardwork for this great project.
Best regards.
Sarah
Sent: November 2006
Kudos to both of you for organizing and putting on the seminar for the Not for Profits on the CICA audit changes and the MIS. It was informative and certainly appreciated. If Baass had not told us about the CICA changes in audit so that we could prepare, I wonder when or if we would have found out?
Thanks,
Janice Hansen Manager of Finance and Human Resources
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