| Package Features / Services |
Silver |
Gold |
Platinum |
|
Analysis
- Project Management
- Discovery & Analysis
- Solution Design
- Summary of Findings
|
X |
X |
X |
|
Configuration - 5 Users
- User Accounts
- Security Profiles
- Standard User Configuration
|
X |
X |
X |
|
Minor Customizations
- Fields, Forms, Tabs, Views & Lists
|
30 |
45 |
60 |
|
Set Up - 5 Users
- Workstation configuration to access CRM
- Microsoft Outlook configuration to access CRM
|
X |
X |
X |
|
Data Importing
- Importing of Accounts & Contacts
|
|
X |
X |
| Training - Fundamentals |
X |
X |
X |
| Training - Functional - Sales Force Automation or Customer Service |
|
X |
X |
| Training - 2nd Functional Area |
|
|
X |
|
Technical Support - Issue Management
- Application, Configuration, Set Up or Customization
|
2 |
3 |
5 |
|
Advanced Configuration
|
|
|
X |
| Advanced Training - Users, Security, Admin |
|
|
X |
| Advanced Training - Data Importing |
|
|
X |
| Advanced Training - Template Development |
|
|
X |
|
Package Price: |
$ 4,995 |
$ 7,995 |
$ 13,995 |
| Additional Services Available* |
Silver |
Gold |
Platinum |
|
Additional CRM Users (each) |
$ 395 |
$ 595 |
$ 895 |
| Offline Synchronization (each) |
$ 195 |
- |
- |
| Importing of Accounts & Contacts |
$ 495 |
- |
- |
| Data Importing of additional Entities (each) |
$ 395 |
- |
- |
| Implementation of additional Functional Area (each) |
$ 1,995 |
- |
- |
|
Minor Customizations (blocks of 10)
- Fields, Forms, Tabs, Views, Lists
|
$ 195 |
- |
- |
| Advanced Training - Entity Development & Workflow |
$ 895 |
- |
- |
| Advanced Training - Users, Security & Admin |
$ 895 |
- |
- |
| Advanced Training - Template Development |
$ 895 |
- |
- |
| Advanced Training - Data Importing |
$ 895 |
- |
- |
| Training Materials |
Call |
- |
- |
* services made available in addition to the ones provided in the 3 packages.
Other Services available from our CRM team include: (quoted upon request)
- Data Migration from other CRM/Contact Management systems
- Development - Custom Reporting & View
- Development - Entity
- Development - Workflow
- Integration - with additional LOB applications
- Support - workstation set up & outlook integration issues
|